Refund policy
Returns, Refunds and Warranties
Returns may be accepted under certain conditions.
- Returns , Refunds and Warranties are subject to manufacturers policies and may be subject to a restocking fee of 20% or more if accepted.
- Products must be returned in new, unused condition unless otherwise approved
- Some products may not be eligible for return or refund.
- Return authorization is required before sending items back and are on a case by case basis for approval
Return eligibility, timelines, and any applicable fees will be communicated during the return approval process.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. No exceptions.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at goatmtoffroad@gmail.com. Please note that returns will need to be mailed back at the customers expense, unless otherwise stated.
Damages and issues
Please inspect your order upon receiving and contact us immediately(within 24 hours) if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.